CTRM Vendor Perceptions 2018
A ComTechAdvisory Report
Cloud
Despite the growing attention to, and adoption of, cloud
based CTRM solutions, most of respondents in our sur-
vey didn’t know who the market leader was for CTRM
in the cloud (52%). Of the respondents that did name a
cloud leader, ION Aspect identified as the market lead-
er by about 55% of the respondents, well outpacing the
runner-up in the category – Allegro with less than 10%.
Other vendors named included ION Openlink, Molecule,
SAP, FIS, Contigo, Eka and Cubelogic. By comparison to
2016, ION Aspect has increased its perceived market leadership by more than double.
Implementation
The respondents largely didn’t seem to have established
views about market leadership for implementation ser-
vices (51%), and the results indicate a relative tight group-
ing of perceived leadership among the named vendors.
ION Aspect noted by about 34% of those that did name
a leader, followed by Allegro with slightly less than 20%.
Other vendors named included Contigo, Pioneer, ION
Openlink, FIS, Amphora, OATI and Fendahl. It is notable
that when compared to 2016, ION Aspect has more than doubled the number of respondents that named it as
market leader in this category.
Technical Architecture
In terms of perceived leadership in the category of CTRM
technical architecture, about half of the respondents
(47%) said that they did not know who the leader was.
Of those respondents that named a vendor, Allegro was
identified as the leader by about 35% of the respondents,
followed closely by ION Openlink, being named leader
by about 29%. Others receiving notes in the category
include ION Aspect, G10, ION, FIS, Contigo, Amphora,
Pioneer, Molecule and Beacon. These results are broadly
similar to the 2016 survey.