Relationships Australia 2016 - 2017 Annual Report 1 - Page 52

GAMBLING HELP SERVICE The Gambling Help Service worked with 1026 individuals, couples and family members across eight contracted regions. 93% clients said they were satisfied with the service received. Often symptomatic of other life difficulties, gambling problems can have a cascade of consequences that are wide ranging and complex. Individuals and families experience disruption or damage to their finances, relationships, physical and mental health, work performance and more. And with escalating problems come increased risks of family and domestic violence and suicide. Addressing the wellbeing of those for whom gambling has become a harmful problem therefore contributes to family as well as individual safety. Analysis of client outcomes highlight statistically and clinically significant improvements in their psychological wellbeing and their day-to-day functioning, including their ability to work, manage at home, participate in social and private leisure activities, and maintain close relationships. These results attest to the high quality work provided through the Gambling Help Service. Success Indicators: Relationships Australia SA services respond effectively to individual and community diversity. Client safety is enhanced. Clients indicate improvement in their wellbeing. Clients express satisfaction with Relationships Australia SA. Orientation to the South Australian Gambling Sector The Orientation to the South Australian Gambling Sector is a free online learning program. This introductory program is designed for workers in the Gambling Sector, as well as workers in other sectors. It will help workers to increase their understanding about gambling problems and to identify clients who need support. To learn more or to enrol, visit www.socialrelations.edu.au Funding acknowledgement Gambling Help Services are funded through the Gamblers Rehabilitation Fund, a joint initiative of the Australian Hotels Association (SA Branch), Clubs SA, Adelaide Casino and the Government of South Australia. Funded through the Gamblers Rehabilitation Fund 48 Relationships Australia SA Annual Report 2016 -2017