STEVE BIGHAUS: LEVERAGING TECHNOLOGY TO IMPROVE INVESTOR LENDING ANITA COOPER And as any of Steve’s customers will tell you, Team Bighaus is known for their stellar customer service. Whether you leave a voice message, drop an email or send a fax, you will receive a response the same day. Need a prequal letter and it’s the weekend? Just call Steve...he’ll take care of it. If you were to sit down with Steve he’d tell you to think of him as your banker someone you can count on to be in your corner. Bottom line, while pricing is important, there’s something Steve and his team can offer that few can…responsive customer service paired with innovative technology to create exceptional products to help investors grow their wealth.