ADDING PROCESS GOALS LINDA LIBERATORE Attend Conferences and Meet Subject Matter Experts Similar to webinars not only will you learn about best practices from subject matter experts in the industry you will also have an opportunity to establish a relationship. This will enable you to deepen relationships in new areas and establish ties for follow up. These subject matter experts most likely have experienced many different cycles in real estate. For example we have moved from paper checks to electronic debits or ACH to Quick Pay and Venmo. SME knowledge includes not only future trends but may help you reevaluate which of any of your current process may fail during different economic cycles. Do research prior to the conference and whenever possible introduce yourself via email. This email will allow for a reintroduction at the conference. If possible schedule time to chat at the conference or schedule a follow up date. Remember active listening skills are key. Be sure to bring value to the relationship and offer your time and talents. With the pace of changes in technology you’ll want to ensure as the landlord you value continuing education and the implantation of process and systems to streamline your day. Linda Liberatore Linda Liberatore Linda Liberatore is the founder and president of My Landlord Helper—Secure Pay One, a unique virtual assistant solution for DIY real estate investors. She also is a motivational speaker and author of the book “Daily Inspirations to Achieve Your Real Estate Investment Goals.” Her most recent book, My Landlord Helper—The Keys to Managing Your Real Estate Investments and Achieving and Saving Money" reached number one on Amazon’s Bestseller list in 2017. You can find out more at lindaliberatore.com.