Re: Summer 2017 | Page 71

Maternity Claims We all make mistakes (of varying degrees of severity) as we are only human - but when we do, we can learn something from it, if we allow ourselves the opportunity to reflect on why the mistake was made and how we can do better next time. Organisations are also adopting the same learning culture with the aim of reducing the incidence of mistakes being made, particularly when serious mistakes impact the lives of individuals and their families. One area which has attracted considerable attention recently is the NHS and the safety of its maternity services. Earlier this year the Department of Health published a consultation for a scheme aimed at improving the standard of maternity services. Their ambi