If a client is to accept advice that is painful to receive , it is essential that the solicitor and the client have built up a strong trusting relationship
This is particularly important in family law and civil disputes , which can go on for some while , and in the course of a matter there will be many points at which a solicitor may need to give advice that a client does not really wish to hear ; for example , “ it is uneconomic for you to take this to trial ”, or “ the weight of evidence is against you on this point ” or even “ I ’ m afraid that it is unlikely the court will grant you the right to have you child live with you ”.
As you can imagine , if a client is to accept advice that is painful to receive , it is essential that the solicitor and the client have built up a strong trusting relationship , and although there can be satisfaction in the finality that the advice given proves to be accurate , it is tempered by the very real emotions that such finality can evoke , both for the client and the solicitor .
Now you may ask why I am focusing quite so much on finality , pointing out its benefits as well as its less welcome impacts .
Well , the reason is that this is probably my last ever Message from the Chief because , as Jason has set out in his editorial , we have decided to bring Re : Magazine to a close .
It has been a great experience being part of a firm that has been so creative and innovative in publishing a magazine of this quality and popularity , helping us stand out from other law firms in terms of the range of topics covered and the readability of the content .
I am confident that the vast majority of those that have received it have enjoyed it and hopefully learned something from the legal issues highlighted .
However , in an age where the vast majority of “ publication ” is dealt with via social media and in short bursts of information rather than lengthier articles , it seemed to us that this was the right time to put this particular chapter of our history to bed , and move on to engage with our clients in different ways . It does not mean that you will not hear from us , far from it . We hope you will follow us on Facebook , Twitter , LinkedIn , Instagram , and other newer media that constantly challenge us to engage in new exciting ways . Those of you that may have dealt with us within the last few months may also be aware of our new way of getting your views on how well we are looking after you , via our Feedback Direct scheme but please let us know at any time if you think there are ways we could improve , because I am absolutely sure that we don ’ t have all the answers , as hard as we try to get to that position .
When I reflect on what we have achieved with the magazine , I am proud that in the five years it has been going , we have , above all , managed to show that the people working in Mayo Wynne Baxter are more than just legal experts
If a client is to accept advice that is painful to receive , it is essential that the solicitor and the client have built up a strong trusting relationship
and those assisting them provide an excellent service ; we have also shown that they are brilliant people that enjoy the same things that you do , live in the same areas that you do , and take pride in engaging with you to make sure you are more than happy with what we deliver , looking for constant improvement .
That type of finality , bringing a promise of even better things to come , is a great way to close a project .
I wish you happy reading of this final edition , and as they say , we will keep in touch !
By Chris Randall
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