Service Design Innovation MDes
This course gives you opportunities to design radical new
services that are essential for business models, as well as
being ethical and sustainable.
Duration:
1 year full-time
2 years part time
Term starts:
September 2019
Careers
The Service Design Innovation
MDes course will provide you
with the opportunity to use
design thinking as a device
for modelling multi-platform
service experiences. You will be
working on real business-related
scenarios across all sectors –
government, business and civil
society – and engage with end
users through prototyping,
testing, and co-designing
new services. are also encouraged to develop
their own approaches and to
respond to emerging industry
practices. Learners will benefit
from staff research interests
in methodology and in user
experience design strategies.
They may also have the
opportunity to participate
in one of Ravensbourne’s
regular industry development
projects with a strong service
design dimension.
The Course
Service Design Innovation
is based on the idea that an
effective service is built by
gaining a deep understanding
of the interaction between
organisations, business and
the end user and to embrace
project management as a
creative approach. Students
use a specific set of methods
and processes based on design
thinking. In particular this course
will require you to develop
the ability to design user
research, to facilitate
stakeholder workshops,
and to project manage
a service design process. For more information
ravensbourne.ac.uk/service-
design-innovation-mdes
Students are introduced to
a range of concepts such
as co-design, user driven
innovation, open innovation and
stakeholder management. They
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Entry requirements:
89
How to apply:
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