RAPPORT | Page 26

RAPPORT WWW.RECORDINGACHIEVEMENT.ORG Issue 1 (2015) Results The contribution of AlmaLaurea Phase of use: The majority of recruiters used the AlmaLaurea service for the pre-selection phase (95%). When considering the company size, some notable differences surface. Small companies also use the platform for the interview stage in 28.1% of all cases, whereas this occurs in nearly one in five cases in medium sized companies (19.1%). Medium sized companies also use AlmaLaurea in the final decision stage in nearly 1 out of 10 cases (9.1%). Large companies almost exclusively use AlmaLaurea for pre-selection purposes. This can be explained by the fact that smaller organizations generally lack the resources to complement AlmaLaurea’s services with company-specific recruitment activities. Especially in small firms, the responsibility for these activities typically rests with the companyowner (Saridakis, 2013). Satisfaction with AlmaLaurea. Recruiters indicated that they are satisfied with AlmaLaurea due to ease of use of the service (7.5), a combination of reliable and relevant information (both 6.9), relatively high quality of the profiles (6.8), and an acceptable search period leading up to a match (6.6). They are least satisfied with the availability of up-to-date information (6.3). When looking at different company sizes, a discernible difference is that small firms are more satisfied with the search period leading up to a match (7.2) than large firms (6.3). The reliability, relevance, and quality of the profiles can be explained by the fact that AlmaLaurea provides administrative, verified information on the graduates in the database. This leads to a compulsory revelation of information which applicants might otherwise conceal (Autor, 2009). The presence of extensive search filters, 110 selection variables, and the standardized and structured nature of information on graduates’ degrees are likely to reduce the search period and promote ease of use of the system (AQU Catalunya, 2008). Perceived effectiveness: The ranking of AlmaLaurea’s effectiveness within the spectrum of other recruitment channels is in line with the previously identified most used channels (table 1). Respectively, the firms’ recruitment website and AlmaLaurea are the two most popular channels, followed by university placement services, general internet recruitment sites, social media, and informal contacts. It has to be noted here that university placement services typically make use of the AlmaLaurea database as well. When considering company size, AlmaLaurea’s service is the only recruitment channel which ranks as a top 3 channel for all company sizes. Among the three least effective channels, in addition to “newspapers advertisements”, there are the two main public employment services, Cliclavoro and “Public Employment Centres (CIP). This ranking is, however, heavily affected by the size of the firms: according to recruiters of small and medium firms, CIP is the most effective channel. Most critical characteristics of graduates. What do firms look at when they search for their candidates? Which section of the resume and which information they consider most valuable? First of all, they look at the type of university degree they hold. Second, to their skills in foreign languages, and third to their professional and career motivations. Very important are also the graduates’ soft skills, willingness to accept geographical mobility, the software/computing skills, their experiences abroad for work or study reasons, the university grades attained, graduates’ knowledge of the sector of activity of the employer and, finally, previous work experiences. Again, it is interesting to note how the ranking changes according to the size of the firms involved (Table 2). Small firms, which make up most of the Italian employers, especially value graduates’ university grades and their knowledge of the sector of activity of the employer. This interest may be attributed to the problems of these firms to adopt more sophisticated recruitment practices due to their limited amount of resources. It is noteworthy to stress that the standard certified credentials such as the university grades and, most important, the name of the university that awarded the degree, play a minor role in the recruitment process: recruiters do not seem to consider those credentials valuable signals. 25