Absolutely Fantastic
So easy to set up, streamlined and organizes my books for me, from someone who does not excel in bookkeeping, this app is pure perfection!
No longer launches
I used QuickBooks Online before, and see now that it no longer works. I even tried uninstalling and installing it. After installing all I see is Preparing Integration in large letters, but nothing ever happens...does not launch.
As of July 30, 2016 this app will not sync
As of July 2016, this app is no longer syncing with Quickbooks. It is simply not functioning. Bigcommerce support is not helpful and OneSASS support is non existent. I get an email every morning saying that things are sync'd up but they do not show in Quickbooks. I called Quickbooks support and they told me they were getting calls from other bigcommerce stores with the same issue, that they contacted bigcommerce support but have had no response. This is a deal breaker because, as business owners we need to keep our books, right? So, I am looking at migrating to Shopify where the Quickbooks integration is not only easier but in good working order as verified with Quickbooks support.
App does not launch and it throws a DNS error
This app does not launch and it throws a DNS error. Now I am having troubles to get a solution from Bigcommerce. They blame my ISP while ignoring the fact that this app is trying to go to onesaas domain with a very weird URL while it says that it is for Intuit Quickbooks online account and it actually shows their control panel on screenshots. If it has nothing to do with Intuit account I would prefer to be told about it at least while I am trying to get a support from Bigcommerce for it. I do not want to pay two times more to Says everyday while I can do it two times cheaper with Intuit.
Waist of time--Problems with discount codes and tax
Waste of time! I have spend over 4 hours with QBO tec support trying to figure out some very basic stuff. I can't be the only person having problems with this app. Its fine as long as you don't use any discount codes. The discount codes come thru in QB as a percentage rather than a set value. In BC discounts are non taxable, but QBO wants to charge tax on the discount code. I have tried to change settings in QBO to solve this problem but have had no luck. The invoice totals match but the shipping, discounts and sales tax amounts don't match. This seems like a very basic issue that should have been fixed months ago. I have spent hours changing settings and explaining the problem to QB tec support, and have gotten no resolution. I have not contacted Onesaas about this as they only offer email support. If you use discount codes, don't bother with this app. Also--its does not address refunds or canceled orders even though there is a mapping function for this during set up.
Wish they would sync
It is not noted but you can only sync one month of invoices. So get ready to enter manually or paid for a service.
its Ok but instore Refunds don't work about 1 year ago by dex...com
Running a trial of the Quickbooks and all looks well when you sync up banks etc, however though orders show and sync, refunds do not sync across to it.
Also i find the app will not sync across store transactions prior to 8th of August and trying to do it via CSV is difficult because Quicken wants the dates all inputting in reverse.
Good effort, Im sure there will be some fixes in time.
Very happy so far.
I have never used Quickbooks prior to this app being available. Setup was quite easy even though I have only started using accounting software this month. This is running seamlessly with Quickbooks and saving me so much time now that I don't need to enter every sale into other software manually. This has taken away the stress of bookeeping for me. Very happy.
Simple & highly functional app
I'm an existing customer of QuickBooks Online and used this app. I found it simple to set up with my store and that it was a very functional app. It's also free, which is great! Thank you Bigcommerce for making my life easier.
So far so good
I haven't tested out the app extensively, but I haven't run into any issues so far.
Will update after trying out the app a little longer