QMYOU Alumni Magazine Issue 82 - Page 24

Samantha Hamilton, Brand Development Manager with Dakota Hotels What did you study at QMU and when? I started with the BA (Hons) Tourism Management in 2007 – 2010 then went on to study the MBA Hospitality on a part-time basis between 2013 and 2015. What does your role involve? Our brand is our team, so my primary focus is people by way of group- wide recruitment, on-going development, and the way we deliver guest service. How have you progressed within the industry? I began on reception at a Holiday Inn whilst studying, and later joined the Old Course Hotel in guest relations upon graduating, before initially joining Dakota in the role of training executive. How have your courses at QMU helped you in your role with Dakota? In particular, I feel returning to study my MBA whilst working in industry really heightened all of my theoretical learning. I also benefit greatly from being given the autonomy to challenge the way we do things and explore ways to improve ½Υȁ½Α•Ι…Ρ₯½ΈΈ)!½ά‘…Ω”ε½ΤΙ•΅…₯Ή•₯ΉΩ½±Ω•έ₯Ρ E5Tό)…­½Ρ„!½Ρ•±ΜΑΙ½Ω₯‘•Μ₯ΉΡ•ΙΉΝ‘₯Ά…Ή™₯Ή…Ή₯…°ΝΥΑΑ½ΙЁѼE5TΜ)‘½ΝΑ₯Ρ…±₯Ρ䁅ΉΡ½ΥΙ₯Ν΄‘•Ι•”ΝΡΥ‘•ΉΡΜΈ$ΝΑ•…¬έ₯Ρ Ρ‘”ΥΉ‘•ΙΙ…‘Υ…Ρ”)‘½ΝΑ₯Ρ…±₯ΡδΝΡΥ‘•ΉΡ́½Έ…Έ…ΉΉΥ…°‰…Ν₯́Ѽ½™™•Θ₯ΉΡ•ΙΉΝ‘₯Ά…Ё…­½Ρ„)‘ΥΙ₯ΉœΡ‘•₯ȁ₯Ή‘ΥΝΡΙδΑ±…•΅•ΉΠΈ]”…±ΝΌΥΙΙ•ΉΡ±δ‘…Ω”ΡέΌE5T)Ι…‘Յѕ́½Έ½ΥȁΙ…‘Υ…Ρ”•Ω•±½Α΅•ΉΠAΙ½Ι…΄°…ΉΡ‘Ι•”΅•΅‰•ΙΜ)½˜½Υȁѕ…΄ΝΡΥ‘ε₯Ήœ!½ΝΑ₯Ρ…±₯Ρ䁅ЁE5T°έ‘₯ ‘•±ΆѼΝΡΙ•ΉΡ‘•ΈΡ‘”)Ι•±…Ρ₯½ΉΝ‘₯ΐ…­½Ρ„‘…́έ₯Ρ E5TΈ)]‘…Ё‘Όε½Τ±½Ω”…‰½ΥЁε½Υȁ©½ˆό)$±½Ω”‰•₯ΉœΑ…ΙЁ½˜„Ρ•…΄έ‘₯ Ν‘…ɕ́Ν₯΅₯±…ȁم±Υ•Μμέ”…Ι”…±°‘•Ι”ΡΌ)‰”„Α…ΙЁ½˜Ν½΅•Ρ‘₯ΉœΝΑ•₯…°Έ$•ΉΥ₯Ή•±δ•Ή©½δ΅εΝ•±˜•… ‘…䁅Ή$™••°)$έ½Ι¬έ₯Ρ ™Ι₯•Ή‘Μ°έ‘₯ ₯ΈΡΥΙΈΑΙ½Ω₯‘•Μ…Έ₯ΉΩ…±Υ…‰±”ΝΥΑΑ½ΙЁΝεΝΡ•΄Έ)]‘…Ё…Ι”Ν½΅”½˜ε½Υȁ‰₯•ΝЁ‘…±±•Ή•Μό)™Ρ•Θ‰•₯Ήœ₯ΉΡΙ½‘Ս•ΡΌ½Υȁ ‘…₯Ι΅…Έ°-•Έ5 Υ±±½ °Ρ‘•Ι”έ…́„)±•…ΙΉ₯ΉœΥΙΩ”½˜‘½άΡΌ•™™•Ρ₯Ω•±δ‘•…°έ₯Ρ ‘₯́չ₯ΕΥ”±…ɝ•Θ΅Ρ‘…Έ΄)±₯™”‘…Ι…Ρ•Θ…Ή₯ΉΡ•ΙΑɕЁё₯́₯ΉΡΌ•™™•Ρ₯Ω”‰ΥΝ₯Ή•Ν́΅…Ή…•΅•ΉΠΈ)A…ΙΡ₯Υ±…ɱ䰁ݑ•Έ$™₯ΙΝЁ…ΡΡ…₯Ή•„΅…Ή…•Ι₯…°Α½Ν₯Ρ₯½Έ°΅δ…‰₯±₯ΡδΡΌ)ΑΙ₯½Ι₯Ρ₯Ν”έ…́…±ΝΌΝ½΅•Ρ‘₯Ήœ$ΝΡΙ՝±•έ₯Ρ Έ)]‘…Ё‘Όε½Τ½ΉΝ₯‘•ΘΡΌ‰”ε½Υȁ΅½ΝЁ₯΅Α½ΙΡ…ΉΠ…‘₯•Ω•΅•ΉΡΜό)$‘…Ω”ΝΑ•ΉΠΡ‘”±…ΝЁΡέΌε•…Ί½˜΅δ…Ι••Θ‰•₯Ήœ•ΝΑ•₯…±±δ™½ΥΝ•)½ΈΙ•ΙΥ₯Ρ΅•ΉΠ…ΉΡ…±•ΉΠ‘•Ω•±½Α΅•ΉΠΈΥΙ₯ΉœΡ‘₯́Ρ₯΅”°Ρ‘•Ι”‘…Ω”)‰••Έ΅…Ήδ₯Ή‘₯Ω₯‘Υ…±Μ™½Θέ‘½΄$™••°„Ι•…Ё͕ΉΝ”½˜ΑΙ₯‘”™½Θ‘…Ω₯Ήœ)Α±…啐„Ι½±”₯ΈΡ‘•₯ȁΝՍ•Ν́ΝΡ½Ιδέ₯Ρ‘₯ΈΡ‘”½΅Α…ΉδΈ)]‘…Ё‘…Ω”‰••ΈΝ½΅”½˜ε½Υȁ™ΥΉΉ₯•ΝЁ½Θ΅½ΝЁ΅•΅½Ι…‰±”)΅½΅•ΉΡ́ݽɭ₯Ήœ₯ΈΡ‘”‘½ΝΑ₯Ρ…±₯Ρ䁅ΉΡ½ΥΙ₯Ν΄₯Ή‘ΥΝΡΙδό)5䁙₯ΙΝЁɽ±”₯ΈΡ½ΥΙ₯Ν΄έ…́‘ΥΙ₯Ήœ„ΝΥ΅΅•Θ₯ΉΡ•ΙΉΝ‘₯ΐέ₯Ρ )]…±Π₯ΝΉ•δ]½Ι±₯Έ±½Ι₯‘„°έ‘₯ έ…́…ΙΙ…Ή•…́Α…ΙЁ½˜΅δ)ΥΉ‘•ΙΙ…‘Υ…Ρ”½ΥΙΝ”…ЁE5TΈQ‘½Ν”Ρ‘Ι•”ΡΌ™½Υȁ΅½ΉΡ‘́ݕɔ)Ρ‘”‰•ΝЁ½˜΅δ±₯™”쁄±½Π½˜έ½Ι¬°‰ΥЁ•α•ΑΡ₯½Ή…±±δ™ΙΥ₯Ρ™Υ°Έ)Όε½Τ™••°Ρ‘”₯Ή‘ΥΝΡΙ䁽™™•Ί½ΑΑ½ΙΡΥΉ₯Ρ䁙½ΘΙ…‘Υ…Ρ•Μό)$Ι•άΥΐ­Ή½έ₯Ήœ΅δ…Ι••Θέ½Υ±‰”₯Έ‘½Ρ•±ΜΈMΌ°ΡΌ‰”₯ΈΝ•Ή₯½Θ)΅…Ή…•΅•ΉΠ™½Θ„‰Ι…Ήέ₯Ρ ΝՍ Α•ΙΝ½Ή…±₯Ρ䀴ΝΌ…±₯Ή•έ₯Ρ )έ‘Ό$…΄°…Ήέ₯Ρ Ι•…ЁΑ±…ΉΜ™½Θ™ΥΡΥΙ”Ι½έΡ €΄‘₯‘±₯‘Ρ́ё”)™…ΠΡ‘…Ёё•Ι”…Ι”ΝΌ΅…Ήδ½ΑΑ½ΙΡΥΉ₯Ρ₯•Μ™½ΘΙ…‘Յѕ́έ₯Ρ‘₯Έ½ΥΘ)₯Ή‘ΥΝΡΙ䰁…́±½Ήœ…́ё•δ™₯Ή…Έ½Ι…Ή₯Ν…Ρ₯½Έέ‘₯ ₯́ё”Ι₯‘Ё™₯Π)™½ΘΡ‘•΄°…Ι”‘Ι₯Ω•Έ°…ΉΙ…‘₯…Ρ”•ΉΡ‘ΥΝ₯…Ν΄™½Θέ‘…Ёݔ‘ΌΈƒŠvH(ΘΨ)E5e=T€ΌΙ…‘Υ…Ρ”₯ΉΡ•ΙΩ₯•ά