QMYOU Alumni Magazine Issue 81 - Page 19

F LY I N G HIGH Tourism ambassador programme takes off at Edinburgh Airport T HE PA R T N E R S H I P PROJECT between QMU and Edinburgh Airport saw some of QMU’s BA (Hons) Events Management students become the first Student Tourism Ambassador Role Scotland (STARS) team at Edinburgh Airport during the busy summer months. The STARS programme was designed to provide new employment and training opportunities for young people. L-R: Rebecca Neish (student, L-R: Rebecca Neish (student, QMU); Lauren Osborne (student, QMU) & Katie Logan (student, QMU), celebrating the launch of the new student tourism ambassador programme ‘STARS’, at Edinburgh Airport. QMU students - Lauren Osborne, Katie Logan and Rebecca Neish - served as the first STARS welcome team and commercial advisers for international passengers arriving at Edinburgh Airport. A number of new flights landed at Edinburgh from the US, Canada and the Middle East, as well as many other international destinations this summer. Lauren Osborne acted as a team supervisor, whilst Katie and Rebecca were the new STARS, welcoming tens of thousands of international passengers to Edinburgh Airport between June and August. The new STARS team was put through its paces as part of a rigorous selection process led by QMU’s Careers and Employability team, as well as intensive customer service training provided by Edinburgh Airport. The talented team also brought previous tourism experience, having volunteered at the Glasgow 2014 Commonwealth Games. Commenting on the launch of the STARS programme, Professor Joe Goldblatt, Executive Director at the International Centre for the Study of Planned Events at QMU, said: “QMU is delighted to be working in partnership with Edinburgh Airport to help welcome our international visitors and deliver new employment opportunities for young people in Edinburgh’s tourism sector. “The STARS programme provided a positive first impression and enthusiastic welcome for international visitors arriving in Edinburgh this summer and offered a unique paid work experience for some of our most talented students.” Gordon Dewar, Chief Executive of Edinburgh Airport, said: “This is the first time we’ve introduced an initiative like