QMYOU Alumni Magazine Issue 77 - Page 11

Psychology experts help charity with staff retention of care workers Experts from QMU have been trying to identify how an East Lothian charity can retain support staff who care for people with challenging behaviour. U NIVERSITY PSYCHOLOGY experts have been working with ELCAP, a charity which supports people with challenging behaviour, to improve staff development and retain individuals for longer periods of time. Support workers are at the sharp edge of voluntary organisations’ support work. Dealing with unpredictable behaviour from clients can be extremely stressful and often these positions are not well paid. The challenge for these organisations is to keep and develop good support staff and not lose them to more attractive job opportunities. A loyal staff group committed to the long term care of the client group helps ensure that support organisations can provide continuity and quality care. Karen Goodall, the psychologist who led the research, said: “Focus groups with care staff helped to identify how people felt about their jobs and what they wanted from their employer. We found that staff members who perceived their jobs to be highly stressful had less job satisfaction. Staff who had lower job sa F6f7FvW&P&RƖVǒFW&W72FV"FVFFVfRFR"vF6FW&BW &W6V&666vVBFBvW"6W'fpV&W'2b7FfbFVFVBF7FFR GVRFFV"6֗FVBFFV"6ƖVB&FW"FGFFR6( Ф&VvFWVC( bFW6P6&Rv&W'2W&6VfVBFV"'2F&P7G&W76gV&V6W6RFWvW&RW6VBFWG&VVǒ6VvrBV&VF7F&P&VfW"&RFFr7FfbvFV@&V6vFf"FRf7BFBFV"v&6V@ffRvr66BfW&&vw&W76Fǒ&62( 7FfbvW&R&VƗ7F2FBFVvv0f7F"Bv2VƖVǒFB&Wv&G06VB&RFR26V6FvWfW"Bv2fVBFB&R7FfbffVV@6W'F7V7G2bFV66p6VB&fR"6F6f7FB6V@FW&Vf&R6G&'WFRF&WGFW"7Ffb&WFVFFR&W6V&6W'2FR6WfW&&V6VFF2FT4F&fP7Ffb"6F6f7FF26VFV@VvW&r7Ffb'&fFrFVvFvW"WfVbffVVBvFFRFW6vbFV"6ƖVN( 26W'f6RBvp&7FfRFVV&W'2FFRV@&R&R6W66W2gW'FW"&V6VFF2f7W6VBFR&V7'VFVB&6W72FR&W6V&6W'0&V6VFVBFBT4w2vW 7FFrVVW2F6G&'WFR&PFgWGW&R&V7'VFVB'V7W&rFBWp7W'B7FfbvW&RvBfBf"FR6ƖV@w&W6Bv2fVBFB6W'f6RW6W'06VB7G'V7GW&VBvRfV&P6G&'WFFFRFW'fWr&6W72( ЦfR&v6F276&ǒVfr60FVf6B6B2&V6֖r&&G&Vf 6&r&v6F2FFWfV7VGW&Pv67W'G2B&WF2vB7FfbvPRFBFR&V6VFF2g&W &W'B&RVgVf"FRgWGW&R7V66W72`T4( ФƖFVFBF&V7F"bT46C( BT4vRv&&BB&Vrv@VW"2vV2W6VVB6W'f6P&fFW"FRV&rg&F2&V7B0VrW2F7W'B&WGFW"W"7Ffbvv&fW'6Vvr6GVF2@F2GW&V&W2F6R7FfbFv&vFw&VFW"6fFV6RB6&GbW'6RvR&Rw&FVgVf"FR66RFv&vFRBv&RFF6vbFP'GVG&6W2( Х&fW76"WG&vVB&6bR6C( ėB2fW'6F6grFB^( 2v&2&VrW6VBF767B6V7BF6&Gv62ffVBFR6&R`FfGV2Bf֖ƖW2F2&W6V&60vBWRbFR&VWf6RbFPVfW'6G( 2v&BW"6֗FVBF&frVƗGbƖfR( ХFgVBF2v&T4v2v&FVBখfFfV6W"g&66GF6gVFp6V6fFW&f6RFRvVFvP6V7F6W'f6Rf"'W6W72FFRGVPb *3Cs3bF2Bf"FR&W6V&6v&VFW'FV'FRVfW'6G( 2WW'G2) &VvF6FVVC( vRfVVFBT46VB&R6VFVBf 6֗76rFWVFVB&W6V&6v6VFFVǒ2FRFVFF&fRFV 6( 26W'f6RFVƗfW''&VGV6r7Ff`GW&fW"( Х6R66VFVC( FRfRf"&PVRF&R6&VBf"FR6VGV2FB&vRb7W'B'2FW7@BFBbB6F6fVB6VB6&R7FfbvՔR7&VFfGb7VGW&P