Pulse September 2017 | Page 74

“You will never reach your destination if you stop and throw stones at every dog that barks.” — SIR WINSTON CHURCHILL i Was rEcENtly sPEaKiNG WitH a trusted colleague whom I admire greatly, and it meant a lot to hear him express so much respect for ISPA. He shared how much he admired our organization for never deviating from our core strategy, which is to help our members build strong and successful businesses. The ISPA volunteer leadership has worked hard for 26 years (has it already been that long?!?) to stay true to that core mission. That’s why in every board book we include a little graphic that says, “Does it strengthen the industry? Does it help our members?” Those two questions must remain present in every conversation we have and every decision me make. Why? Because that’s how we remain relevant to you - the ISPA member community. That’s how we have survived this long. We must progress and stay relevant, but we cannot let every outside trend and perceived threat distract us from what we are here to do - help our members! And that’s what your marketing efforts should be about as well. Marketing is really just presenting your mission to the world. When we talk about influencer marketing and social media and traditional marketing, we are really talking about new ways to show the world who you are. No matter the latest trend, who you are should remain constant. I just read that after nearly 70 years in business, in an attempt to compete with a major coffeehouse chain, Dunkin Donuts is dropping the word donuts from their name because they sell more than just donuts. Why is Dunkin Donuts trying to be anyone else? Who they are is their true competitive edge! I mean - what will we dunk? So, take a cue from the British Bulldog (and Dunkin), don’t be distracted or throw stones at every single dog that barks. If we stay true to ourselves and don’t deviate or worry about every flashy new trend or the latest from Johnny Competitor, we will survive and thrive whatever life and business throws at us. coNNEct WitH ME oN facEbooK! lynne Walker McNees —lyNNE McNEEs, isPa PrEsidENt 72 PULSE ■ September 2017