Pulse September 2017 | Page 59

A lackluster marketing plan can be deadly to your business. No one will buy your product or service if they don’t know you exist, but these days your marketing efforts must go beyond that. You must create a plan to keep your brand relevant, your message consistent, and your company at the forefront of every potential customer’s mind. How do you achieve that lofty goal? A killer marketing plan. Here are 13 ways to slay your marketing goals and create a strong strategy that will not only keep your business alive, but also allow it to thrive. 1. Work in advance. A good marketing plan is hashed out and strategized months, even a year in advance. “We create a marketing plan annually, which looks ahead to the following year,” says Jennifer Henry, director of marketing for The Spa at The Hotel Hershey in Hershey, Pennsylvania. “Then, throughout the year we revisit the messaging, channels and tactical pieces so we can evaluate and learn from the metrics we see throughout the campaign.” Working through a marketing plan well in advance allows you to present a clear and cohesive message throughout all channels and team members. Diane Hibbard, vice president of treatments and development at Burke Williams Day Spa in California completely agrees. She suggests devel- oping plans annually and referencing it daily to stay on top of all strategies. She says, “Staying involved with your plan will naturally dictate when updates are needed, and create more room for progress and innovation.” 2. Don’t be afraid to adapt. Speaking of innovation, you can’t be afraid to roll with the punches in marketing. Trends change daily and it is up to your team to adjust. So, while planning an overall plan in advance is key, you must leave room for adaptation. “At Millennium, we are constantly reworking our marketing plan based on the performance of our various assets,” adds Colleen Lemos, senior public relations specialist at Millennium Systems International. “Marketing trends and consumer behaviors are changing so quickly that it’s important to be able to adapt as needed.” September 2017 ■ PULSE 57