Pulse October 2018 - Page 54

yvonne smith Jessica timberlake la rive spa at Northern quest resort & casino Eminence organic skincare yvonne smith is a marketing, public relations and business development executive with experience in manufacturing, high tech, nonprofit and hospitality. In 2010, Yvonne was recruited to take on the role of Spa Director at Northern Quest Resort & Casino, where she championed team development, guest experience and operational efficiency efforts. Through these initiatives, Yvonne turned Northern Quest into Spokane’s only Forbes Four Star and AAA Four Diamond property. As a 2012 graduate of Leadership Spokane and current board member, she considers herself a student and practitioner of the “servant leadership” style of management. She is an enthusiast