Pulse October 2018 - Page 30

MEMbEr PErsPEctivEs Spa Ojai has also enacted a variety of other changes, including switching to reusable metal cups in guest rooms; converting all lights to LEDs; collecting bathing suits rather than having guests leave them in plastic bags; installing a water-efficient irrigation system; and donating used linens, among other initiatives. Spa Ojai even collects all its unused soap and donates that, as well. Furthermore, Spa Ojai expects that its vendor partners will value sustainability as well; to that end, they’ve partnered with KYPRIS and OSEA Skincare, in addition to Dazzle Dry. Of course, there have been unexpected roadblocks to going green that Spa Ojai has experienced. Last year, Spa Ojai pledged to be single-use plastic free, and as such began to eliminate all single-use plastic (such as straws and cups) from the property. According to Morrison, this pledge was made because single-use plastic was Spa Ojai’s single biggest category of generated waste. “What we found,” noted Morrison, “was that there is an expectation of water bottles being available to guests in the fitness center.” When Spa Ojai removed the plastic water bottles, guests were initially dismayed that their only option was a drinking fountain. Spa Ojai quickly—and smartly—pivoted and is now partnering with a company that will provide reusable aluminum water bottles for the fitness area. “There’s a level of guest education that you have to provide” when a spa goes green, according to Morrison. “We make sure to tell guests during tours that we have made this pledge to be single-use plastic free. It’s a little more of an interaction, but it’s not an obstacle. It actually leads to a more personalized service and a more luxurious experience for the guest.” the Palms Hotel & spa has made an organic garden part of their greening efforts. “It’s a little more of an interaction, but it’s not an obstacle. It actually leads to a more personalized service and a more luxurious experience for the guest.” —katE MorrisoN, Spa Director, Ojai Valley Inn & Spa 28 PULSE ■ October 2018