Pulse October 2018 - Page 29

“This is a relative rarity for spas—in the most recent ISPA Snapshot Survey on Environmental Sustainability, only 8% of respondents had obtained any LEED certification.” praised by guests, according to Turner. Additionally, Cavallo Point has eliminated all Styrofoam containers from the resort; vendors are asked to reduce unnecessary packaging; marketing materials for the spa are printed on recycled paper; and Cavallo Point uses natural cleaning products to clean its spa. The spa’s linens and napkins are organic, as well. Most recently, Cavallo Point has begun moving away from plastic straws, which is a change made in response to guest feedback. california greenin’ switching to reusuable metal cups in guest rooms has been a hit at ojai valley inn & spa. director at Cavallo Point. By working with the existing struc- tures rather than building an entirely new spa facility, Cavallo Point was able to minimize the use of new materials. Turner noted that “nearly one hundred percent of the building shells and approximately seventy-five percent of the interior structure, such as walls and floors, were retained.” Furthermore, the facility was designed to reduce long-term energy consumption by taking advantage of the area’s climate. Much of the resort is naturally ventilated, relying on ceiling fans and breezes from the San Francisco Bay for summertime cooling. That famous San Francisco fog even enhances the spa experience by depositing salt in Cavallo Point’s outdoor pools for a pseudo “salt pool” experience that has been Ojai Valley Inn & Spa (Spa Ojai) has always been a leader in the industry. “We were the first standalone spa village, and we feel like it’s our responsibility to push the industry in the right direction,” said Kate Morrison, spa director at Spa Ojai. The Ojai, California, spa has been committed to environmental sustainability for a long time, but has recently begun fast- tracking new ideas for going green. One such idea came as Spa Ojai was renovating its facility in 2016 while Southern California was in the middle of an extreme drought. With a brand-new nail salon in the works, Spa Ojai worked with its nail partner, ISPA member Dazzle Dry, to create a customized, waterless pedicure protocol. “Traditional pedicures, with the foot soak, disinfectant and cleaning, use a lot of water,” said Morrison. Spa Ojai and Dazzle Dry, however, were able to completely eliminate foot soaks from their pedicures by using reusable hot towels to soften the skin, as well as products and scrubs to exfoliate. This change also had the effect of adding more massage and touch elements to the pedicure, resulting in a more person- alized, guest-centric experience. It all comes together to create “a really luxurious experience for our guests that just wows them,” according to Morrison. Customer pushback hasn’t been an issue either: once guests have had the rationale behind the waterless pedicure explained to them, they have universally supported the changes. October 2018 ■ PULSE 27