Leadership
2017 Innovate Awards
Innovative Spa Management
ILANA ALBErICo n CEo
Innovative Spa Management began offering the unique and valuable benefit of unlimited PTO to all salaried employees in 2014 and has seen incredible results .
“ We found that our highest producing managers took approximately 3.5 weeks of paid time off ,” says Ilana
Alberico , ISM ’ s CEO . “ Those who did not take enough were less productive , as well as those who took more . ISM provides our guests a relaxing environment to de-stress and we want to provide our associates with the same opportunity to take care of themselves ; this way we can promote selfhealth while implementing healing services .”
Offering unlimited PTO exemplifies the company ’ s focus on wellness and creates a trusting foundation with their associates . It is important to ISM that their associates have time to nurture their bodies , minds and relationships in order to be their best selves .
ISPA INNovAtE AWArdS
the Milagro Spa & Salon
PAtrICIA LAuS n FouNdEr & CEo
Losing three spa team members in a twoyear period can seriously affect the moral and spirit of such a tight-knit group of people . To help the team cope , The Milagro Spa and Salon ’ s leadership team decided to host a smudging ceremony to help cleanse the mind , body , spirit and physical space of unwanted negative energies . This was a unique way to help the team through a very difficult time , to honor those they had lost , and to invite peace into their lives . “ It was a beautiful ceremony and the team was extremely appreciative ,” says Patricia Laus , founder and CEO of The Milagro Spa and Salon . “ The success of the event is hard to quantify in numbers , but there is a distinct difference in the feeling of the staff and the overall spa space .”
Philanthropy
emerginC
IAN LIrENMAN n CEo & FouNdEr
emerginC has become an industry leader in promoting meaningful and sustainable environmental initiatives including tree planting , bee habitat restoration , and assisting in cultivating organic vegetable
2017 Innovate Awards
gardens . Their “ buy one , plant one ” tree planting program has led to successful plantings in Madagascar , Nepal and Mexico — where monarch butterflies winter . Over 200,000 trees were planted in one location , which restored 100 acres of land and provided jobs for villagers for 425 days .
Their emerginBees program has provided
October 2017 ■ PULSE 53
Leadership
2017 Innovate Awards
Innovative Spa Management the Milagro Spa & Salon
ILANA ALBErICo PAtrICIA LAuS
n
CEo
n
FouNdEr & CEo
Losing three spa team members in a two-
Innovative Spa Management began offering the unique
year period can seriously affect the moral
and valuable benefit of unlimited PTO to all
and spirit of such a tight-knit group of
salaried employees in 2014 and has seen
people. To help the team cope, The Milagro
incredible results.
Spa and Salon’s leadership team decided to host
“We found that our highest producing
a smudging ceremony to help cleanse the mind,
managers took approximately 3.5
body, spirit and physical space of unwanted
weeks of paid time off,” says Ilana
negative energies. This was a unique way to help
Alberico, ISM’s CEO. “Those who did
ISPA
not take enough were less productive, as well as
INNovAtE the team through a very difficult time, to honor
those they had lost, and to invite peace into their
those who took more. ISM provides our guests a
AWArdS
lives.
relaxing environment to de-stress and we want to
“It was a
provide our associates with the same opportunity to
beautiful ceremony
take care of themselves; this way we can promote self-
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