Pulse October 2017 | Page 14

22 62 26 66 IN EVERY ISSUE 2 From The Chairman 6 Pulse Preview 14 ISPA News and ISPA Calendar 16 Pulse Points 18 Member News BY TARA SALAH ELDIN AND KELLY HEITZ 22 26 Member Perspectives: The Spa at Naples Grande Cultivating an Oasis for Both Locals and Guests 62 A Day in the Life: The ISPA Staff At Conference BY KELLY HEITZ & AMBER PHILLIPS 64 Ask the Expert: Colin McIlheney Global Research Director PwC Research BY KELLY HEITZ BY KELLY HEITZ 90 Product Spotlight Conversations: Ricardo Richey a.k.a. The Apexer Street Artist 91 ISPA Snapshot Survey 95 People of ISPA: Tracy Squillante Founder/CEO, HAVEN Collective New York City 96 End Notes SEE + BE SEEN 34 Solving Industry Problems: Spa Industry Unites Next Generation of Leaders BY ASHLEY ALT PULSE ■ October 2017 16 BY ASHLEY ALT ISPA Foundation 30 95 Success Stories: Ira Kaganovsky Giving Women the Freedom to Beat Breast Cancer 68 BY ASHLEY ALT 12 48 48 ABOUT THE COVER What are you ready to IGNITE at this year’s ISPA Conference & Expo? Between the General Sessions and the Expo Floor, the most rewarding thing ISPA members get out of Conference is the community and friendships that last a lifetime. COVER PHOTO © JACOB KEPLER PHOTOGRAPHY