VOLUME 28
ISSUE 9
NOvEMBER
2018 ISPA CONFERENCE & EXPO
HIGHLIGHTS 36
30 GENERAL
SESSION
recapS
farewell party 50
room drops 52
54
56
2019 ISPA Conference
& Expo Preview
Cameras Are the New Keyboards
Instagram Stories are Leading the
Way on Social Media
BY ERIN GARGAN KING
60
All Aboard:
Onboarding is the Key to Retaining
Employees and Maximizing Their Potential
BY RITA CRAIG
PULSE.EXPERIENCEISPA.COM
6
PULSE
■
November 2018