ABOARD
Onboarding Is the
Key to Retaining
Employees and
Maximizing Their
Potential
BY
RITA
CRAIG
Call it what you will—onboarding,
organizational socialization,
integrating newbies—preparing new
hires for their jobs is vital to any
company. Done well, it conveys skills
in a welcoming manner that eases
first-day anxiety and integrates
them into your spa’s workplace
culture. Considering the cost of
turnover and the labor shortage
currently facing the spa industry,
it is also one of the best investments
a company can make.
“In essence, it’s the
all-encompassing
experience of a new
hire’s first steps
into their role.”
60
PULSE
■
November 2018