Pulse November 2017 | Page 26

MEMBEr PErsPEctivEs (coNtINUED FRoM PAgE 23) aBovE: Eau spa's swings are a favorite for social media posts among guests. BEloW: When it's time for treatment, guests can escape to a quiet and calm oasis. sPa QuicK facts spa open date: March 01, 2009 facilities/amenities: 42,000-square- foot spa wonderland, 19 treatment rooms, hair and nail salon, barber shop, self-centered garden, his and hers scrub and polish bars, bath lounges, saunas, steam room, steam shower, oversized jacuzzi Percentage of guests (male vs. female): 13% male, 87% female industry and market analysis. Blue and the Eau Spa team have a blast updating the menu every year because they strive to create new and exciting treatments that coincide with the fun of the “Eau Wonderland” theme. By making the process fun, employees can dive headfirst into the brainstorming process. staffing As with any spa, Eau Spa faces some challenges in staffing, particularly the limited service provider pool to draw from in South Florida. That’s why Blue has to be particular when making hiring 24 PULSE ■ November 2017 decisions. “The most important thing I look for is personality,” he says. “Do they fit with the team? If you enjoy the people you work with, you’ll enjoy your job, so that’s a very important aspect in hiring.” Blue also puts a big emphasis on staff training. “As a three-year Forbes Five-Star Spa, we consistently train staff on Forbes standards, offering CEU’s to licensed staff and standard operating procedures,” he notes. “We are extremely proud of our accomplishments and we strive to not only maintain, but exceed even our own expectations.” n Number of full-time spa staff: 28 Product lines used: red flower, Éminence, Skinceuticals, Dr. Dennis Gross, Oribe, davines, Smith & Cult, HydroPeptide, HydraFacial address: 100 South Ocean Boulevard, Manalapan, FL 33462 Website: eauspa.com Phone Number: 1.561.540.4960 facebook link: facebook.com/ILoveEauSpa instagram: @eauspa twitter: @eauspa