Pulse November 2017 | Page 12

voluME 27 issuE 9 NovEMBEr 54 Navigating the By NaNcy trENt 30 Welcome NEW ISPA Board of Directors Jungle Everyone is talking about, worried about, excited about —Amazon. CLASS OF 2018! By saMaNtHa sMitH 36 42 Partnering for the future of our industry Introducing the Get Your Dream Job Campaign spa around the World Treatments from Cultures Near and Far the Endless Quest: How to Attract, Engage & Keep Top Talent By KElly HEitz By asHlEy alt By MErit gEst 10 PULSE ■ November 2017 48