Pulse May 2020 | Page 56

YOUR COVID-19 RESOURCES BY THE ISPA STAFF ISPA IS HARD AT WORK to provide the spa industry with critical resources and knowledge as we weather the COVID-19 storm together. From frequent online updates to virtual chat series and COVID-19-related stories in Pulse, we encourage you to use all of the tools and insights available to persevere and get back to doing what you do best: making the world a healthier, happier place. Visit ISPA’s COVID-19 Info Page At experienceispa.com/covid-19-info, you’ll find our most comprehensive go-to resource for the impact of COVID-19 on the spa industry. ISPA staff is updating this page daily with the latest stats, resources and research available, so that you’re always armed with the freshest, most impactful knowledge possible. Connect with Your Spa Family It can be difficult to stay connected with your spa family while many spas and resource partners are shut-down. The ISPA Virtual Chat Series—an all-new program of low-stakes video chats organized by ISPA—is an easy way to keep in-touch with others in the industry. These Zoom video calls, moderated by ISPA staff, provide members with an outlet to connect, share updates and identify further resources they need as the world recovers from the economic impact of COVID-19. Click here to sign up for future Virtual Chats. What to Do During a Shutdown ISPA staff has consistently heard from ISPA members that they’re not remaining idle while in shutdown—rather, they’re finding productive ways to pass the time and prep their spas for reopening. Many newly-unemployed spa professionals are updating their resumes, and you’ll find insightful tips for doing that on the opposite page. Here are a few other things that our members are doing right now: l Updating SOPs l Revamping employee training l Using available resources to help healthcare workers 40 PULSE ■ MAY 2020 l Deep-cleaning their facilities l Studying to become a CSS l Revamping their menus