“As an interim/task force spa director that is
regularly tasked with recruiting and hiring, the
[ISPA] Job Bank is my go-to.”
– Jennifer Wayland-Smith, Partner, Wayland-Smith Consulting
The ISPA Job Bank is a perfect tool for spas looking to hire new staff after COVID-19.
Opening” and you’ll immediately be able to plug in all the
relevant information. Job postings stay up for 30 days but
can be extended for longer via the “Manage Job Openings”
link. And remember, too, that while only ISPA members can
post to the job bank, anyone (i.e., nonmembers) can search
the ISPA Job Bank and apply for a job.
Unsure of what makes a good job listing? The ISPA
Academy actually has sample job descriptions available for
10 job positions, such as spa general manager, massage ther-
apist, spa attendant and esthetician. Once you’ve logged-in
to experienceispa.com, head to the ISPA Academy under
“Resources” and search “job description.” Simply swap in
your spa’s information and personalize any duties, responsi-
bilities, requirements, etc. as necessary.
The ISPA Academy
Of course, the ISPA Academy has more than just job de-
scriptions: it has entire textbooks worth of information on
the business of spa. Looking for best practices on accom-
modating transgender guests? Advice on merchandising?
Leadership insights from renowned speakers? You can
find it all on the ISPA Academy.
Tammy Pahel, president of The Carillon Hotel and Spa
in Miami Beach, Florida, notes that she uses the ISPA
Academy to help grow and develop her team. Try digging
into the ISPA Academy; find a few articles that you’d like
to share with your team or key staff members.
The ISPA Academy also features three full textbooks
designed for spa directors of any experience level: Spa:
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