Pulse May 2019 - Page 8

VOLUME 29 ISSUE 4 rare leadership: 30 Unlock Potential by Appreciating Your Assets Get Your Money’s Worth: By daWn kaiser 48 Making sense of spa Financials By Jamison stoike & amy martin duarte YoUr SPA IS AcceSSIBle. hoW aBouT your By angela cortright Part tWo of three 38 58 snapshot survey: Insights from 2018’s Quarterly Reports PU LS E .E X PERI ENC EI S PA .CO M 6 PULSE ■ MAY 2019