Pulse May 2019 - Page 10

table of contents TALLGRASS AVEDA SPA & SALON 24 FUSIONS SPA & WELLNESS 2 from Your chairman 10 IsPa news and calendar 12 stay connected 14 Where in the World is IsPa? 16 Pulse Points: Recovering after the Great Recession BY RUSSELL DONALDSON 20 Member News BY ALLISON MARTIN 24 Member Perspectives: Event Excellence: Spa Events Drive Success THE BILTMORE HOTEL BY JAMISON STOIKE 44 57 SOUND OFF 44 Conversations: with Vivienne o’Keeffe 54 Money Matters: Inventory control BY TOM SHAY 56 IsPa foundation 57 sound off 60 IsPa new Member list 60 ad Index 61 IsPa staff 62 People of IsPa 64 end notes ABOUT THE COVER Money can’t buy happiness, but a strong understanding of finance can make running your spa simpler, more rewarding and more profitable. For answers to frequently asked finance questions and expert advice, see this month’s featured story, "Get Your Money’s Worth." COVER PHOTO © SHUTTERSTOCK 8 PULSE ■ MAY 2019