Pulse May 2018 - Page 46

facial THE UPSELL BY MICHAEL SHERLOCK Michael Sherlock’s Step-By-Step Guide to Ending Every Appointment with a Sale MICHAEL SHERLOCK believes that our dependence on technology is slowly eroding our communication skills. Every day she helps businesses solve the gaps in leadership, sales and customer experiences by honing this critical talent. Michael is a writer, author, speaker and podcast host. Learn more about her at shockyourpotential.com and shockyourpotentialpodcast.com. 44 PULSE ■ May 2018