Pulse May 2018 - Page 36

SOLVING INDUSTRY PROBLEMS B Y A S H L E Y A LT Challenges Spa Directors Will Face This Year—and How to Solve Them ACCORDING TO THE ISPA SPA WORKFORCE STUDY, the average number of hours worked per week is significantly high for those in spa management positions with 87 percent of study respondents working more than 40 hours per week. This long hours culture could be the result of several challenges spa leaders continue to face in today’s spa work environment. To get a handle on those challenges, we asked spa directors in the February ISPA Snapshot Survey to tell us the biggest challenges they are facing in 2018. Here are the seven that were most prevalent, along with tips and tricks for solving them fast and without headache. 34 PULSE ■ May 2018