Pulse May 2018 - Page 24

PULSE POINTS The Wait is Over! The much-anticipated results of the ISPA Spa Workforce Study are in and the findings are extremely interesting. he survey was completed by 1,226 people in the spa industry across a range of generations, giving a great snapshot of the spa workforce’s current situation and needs. This ground- breaking study would not have been possible without the support of Accor Hotels, ResortSuite and the many generous donors to the ISPA Foundation. It’s truly amazing the results we can get when the spa industry sets their sights on a common goal. Also, T NOW WHAT? Click here for some quick tips on how you can use the results. 22 PULSE ■ May 2018 ISPA’s ongoing research partnership with Pricewaterhouse- Coopers (PwC) has given the Foundation the tools and expertise to present the spa industry with innovative and informative research. At right are five points that PwC pointed out as being of interest from the 2018 ISPA Spa Workforce Study, plus a little insight into the spa workforce’s views on selling retail. For access to the complete results, visit experienceispa.com/resources/ research and log in to your member account. n