Pulse May 2018 - Page 18

STAY CONNECTED ON THE BLOG Are You an Emotionally Intelligent Leader? Head to the ISPA blog to check out Merit Gest’s—Certified Speaking Professional and popular ISPA speaker—on topics of sales, emotional intelligence and onboarding new staff—popular guest post on Intelligent Quotient vs. Emotional Quotient. Providing common workplace examples of what makes someone want to work late to make their boss proud, what encourages someone to leave their current job, and what makes strong leaders most effective at work and at home, Gest proves that EQ beats IQ every time when it comes to leadership. Find out if you’re an emotionally intelligent leader by heading to experienceispa.com/blog. Always Learning in the ISPA Academy The ISPA Academy is constantly being updated with interesting articles, useful resources and more. Did you know that Pulse articles and Snapshot Surveys are in the Academy? Here are a few more incredible articles you might enjoy: l l l DO YOU WANT TO WRITE for the ISPA blog? We are always looking for new submissions and ideas. For more info, email ISPA at ispa@ispastaff.com. IN AN INSTA Color Spacing Did you know that color plays a huge part in your retail displays? Head to the ISPA Academy to download a resource to help arrange your retail space for better sales. The Conscious Salesperson Authentically increase client spend and loyalty and support the efforts your team is already making. Tanya Chernova’s new concept of The Conscious Sales Person is broken down into four videos and is available exclusively for ISPA members in the ISPA Academy. ISPA Snapshot Survey: Retail This 2017 ISPA Snapshot Survey gives insight into one of the most challenging topics for spa directors. Do you follow @ISPAdoyou on Instagram? If not, you’re missing out on a lot of fun! With 700 million unique monthly users, Instagram is the fastest growing social media network. It’s a great place to connect with customers as well as friends in the industry. 16 PULSE ■ May 2018