Pulse May 2018 - Page 14

in every iSSue 26 GRAND SPA, DALLAS, TEXAS MIRAJ HAMMAM SPA BY CAUDALIE PARIS, SHANGRI LA HOTEL, TORONTO, CANADA 2 from the Chairman 6 Pulse preview 14 iSpa news and Calendar 16 Stay Connected 18 Countdown to Conference 22 Pulse points 24 Member News By KELLy HEITz And TARA SALAH ELdIn 26 Member Perspectives: Retail Rock Stars: Member Strategies for Sales Success By KELLy HEITz 32 THE SPA AT WOODSIDE, WESTWOOD, KANSAS Trending: Ayurveda From Tradition to Trend By ASHLEy ALT 38 60 34 Solving Industry Problems: 7 Challenges Spa Directors Face in 2018 By ASHLEy ALT 37 Where in the World is iSpa? 38 Conversations: dr. victor Shamas Author of Deep Creativity: Inside the Creative Mystery By KELLy HEITz 60 Success Stories: Spa Sisters Sorella Apothecary By cALA MEIKLE 64 71 62 iSpa Snapshot Survey 63 Sound-off 64 Ask the Expert: Amy Martin duarte, cPA Calvin Martin & Company By KELLy HEITz 68 iSpa foundation 71 to rock your retail. People of ISPA: daniel Poulin Corporate Spa & fitness Manager, north & Central americas accorhotels covER PHoTo © SHUTTERSTocK ToRonTo, cAnAdA ABOUT THE COVER The cha-ching of a cash register is music to a spa director’s ears, which is why this month’s issue of Pulse is full of ways 72 12 PULSE ■ May 2018 end notes