Pulse May 2016 | Page 42

STATE OF MIND (CONTINUED FROM PAGE 38) Trump International Hotel & Tower offers treatments that help improve mental outlook, such as aromatherapy, yoga and Thai massage. ISPA Medical Director Dr. Brent Bauer, however, stresses that having knowledge about mental health should not be misconstrued that spa professionals should diagnose or treat mental disorders, such as depression. “I think it is good for us to give some guidance about what to look for and how to direct the individual to proper mental health professionals. Once that person is safely working with a mental health team, then we can look at things like massage as adjuncts to that medical therapy,” he says. Dr. Peeke agrees: “It is important for spa professionals to know their scope of practice. Only a credentialed and licensed psychotherapist or counselor can provide approved therapy to a client who has been found to display significant depressive behavior. Keep in mind that, whenever there is any doubt about anyone’s mental health, always seek professional help and guidance in dealing with that individual.” TELL-TALE SIGNS While social withdrawal is one of the warning signs of extreme anxiety and depression, tell-tale signs of mental issue may also include a drop in personal and/or professional functioning, difficulty in concentrating and solving problems, a sense of disconnectedness, extreme nervousness that impact sleep, apathy or loss of interest in others, dramatic mood swings, changes in appetite, dependence on drugs, decline in self-care, increased sensitivity to stimulants like sights and sounds, illogical behavior and suicidal thoughts or intent to harm others. “Spa professionals need to pay attention to each guest’s mood 40 PULSE ■ May 2016 “It is important for spa professionals to know their scope of practice. Only a credentialed and licensed psychotherapist or counselor can provide approved therapy to a client who has been found to display significant depressive behavior.” and state of mind. Issues related to mental health problems can begin early in life. One half of all mental illnesses begin by age 14 and 75 percent begins by age 24,” says Dr. Peeke. As for Weinraub, she says it’s important to be present in the moment to see the emotions that are occurring and be courageous enough to speak up and offer support to guests, or even peers, suffering from early signs of anxiety and depression. “Listen—be willing to ask questions that allow a dialogue to help people look inward. Advocate—be sure to suggest that a professional expert might be useful and/or necessary,” she advises. OFFERING SUPPORT Dr. Peeke says, when listening to someone with anxiety or depression, it’s important to listen without judgment and allow the person to set the pace of the conversation. “Avoid clichéd comments—do not say things like ‘It’ll all be fine,’ ‘Hey, lighten up,’ ‘Oh heck, you’re not depressed!’ These comments are not helpful and tend to diminish the person’s experience with depression. Instead, say ‘What can I do to help you?’ or ‘Is there anything I can do to help you?’ If someone admits to being depressed, be aware that they may also be feeling shame. You can share with them that depression is a medical condition, not a failing or a flaw. And, that treatment is very helpful and accessible.” In addition, it is also a good idea to invite spa guests or peers suffering from anxiety to participate in something joyful, such as a lunch, walk, hike, or any activity that could benefit that person.