any good leader knows that staying upbeat during the ups and downs
of business is central in keeping all moving parts (and people) rolling.
the question is, are you doing the right things to get there?
When it comes to keeping your staff, your business and yourself
motivated, the responsibility to lead with intent and purpose weighs
heavy on leaders who cannot teeter off course.
We got in touch with two optimistic spa directors, one new and one
seasoned, on their definition of business leader optimism and why all
spa leaders need to carve out the version that works for them, so that
vision can work for their business.
Why is optimism so
important?
Business leader optimism doesn’t
exactly have a fixed definition,
but the internal aspects revolving
around the notion include
connecting people with people,
people with the company’s
mission and people with purpose.
According to the recent
Capital One Small Business
Growth Index, the state of small
business is strong. Regardless of
some uncertainty that business
owners felt in 2017, small
business confidence is at its
highest point since 2012. In
addition, 60 percent of small
business owners feel that current
business conditions are “good”
or “excellent,” indicating
optimism is at its peak level for
business owners as they continue
growing in 2018.
Speaking with Ady Toro, ZoiA
Spa Manager at the Hyatt in
Aruba and Tracy Harper, Director
of Spa & Wellness at Sun Valley
in Idaho, we discussed how
passion behind an industry you
love is infectious when executed
authentically. The takeaway from
the two leaders on keeping
business optimistic? Surrounding
yourself with people who share
your vision has the ability to
transform your company.
Keeping yourself and your
staff optimistic
From spa directors to corporate
leaders, you know you aren’t
only managing people in your
position – you’re managing
experiences.
On keeping employees
optimistic about their jobs, Toro,
now four years into her role as
ZoiA’s Spa Manager, comments
that foregoing attempts to keep
staff motivated is not an option.
June 2018
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