Pulse July 2018 - Page 28

MEMBEr PErsPEctivEs the spa at scottsdale camelback resort strives to meet the spa needs of both guests and locals. portable,” she notes. “Potential guests have the ability to shop around. They can use the internet for price comparisons as well as treatment options, guest reviews and even amenity offerings. This information has a tremendous effect on where every customer decides to spa.” To ensure that The Running Water Spa stays fresh, current and in touch with their guests, Battaglia encourages reviews of recent experiences. “We react to all feedback whether in person or via social platform to address any concerns or celebrate any triumphs,” she adds. “Additionally, guests are always in search of locally inspired treatments and products, which we carefully source.” All the services that featured at The Running Water Spa are desert-themed with a focus on using natural products sourced from the local area and around the world. Because her customers are so concerned about natural and organic ingredients, Battaglia is sure to source those products for every area of the spa. (CONTINUEd ON PAgE 28) #isPa2018 is coming to Phoenix! The ISPA Conference & Expo is in your neck of the woods this year! What are you most looking forward to about ISPA coming to Phoenix? “I’m most looking forward to the amazing exposure the IsPA Conference & expo will bring to our market. Plus, the connections and relation- ships I will make with industry professionals.” “I am looking forward to networking with other spa professionals, to learn new techniques, trends and experience new products. The fact that Conference is in Phoenix only makes this opportunity even better for me and for my team because it allows me the opportunity to get the most out of the Conference without having to worry about the expense and stress of travel.” — sara HuddlEsoN, Spa director, alvadora spa at royal Palms resort and spa, Phoenix, Arizona — aNgiE Battaglia, Leisure Services & Adventures Supervisor, scottsdale camelback resort, Scottsdale, Arizona 26 PULSE ■ July 2018 “I love that it is local I am taking our spa’s entire management team. This is a group of ladies who make it all work, so they are going to seriously benefit from the opportunity to attend the ISPA Conference & Expo!” — tEri KraMEr, Spa director, the talking stick resort, Scottsdale, Arizona