Pulse July 2018 - Page 24

PulsE PoiNts ISPA Spa Workforce Study Management in the Spa Industry. total of 362 spa managers participated in the inaugural ISPA Spa Workforce Study. An overwhelming majority of the respondents were female (84 percent), North American- based (80 percent) and employed full-time (96 percent). Just over half (56 percent) have worked in the spa industry for over 10 years and a similar proportion (53 percent) have worked in management for five years or more. Most management respondents expressed interest in a long- A 22 PULSE ■ July 2018 term career in the spa industry and tend to be motivated by career development opportunities. This could be the reason for the long-hours culture many managers endure, as the average management respondent reported working more than 44 hours per week. The results of the study show that the spa industry is full of eager managers who are interested in furthering their education and careers in spa. Providing those opportunities will help elevate our current workforce to the best it can be. n