Pulse January / February 2021 | Page 53

DO YOU EVER WONDER how your peers would handle a situation ? Maybe you ’ re curious what other leaders in the spa industry have to say on a certain subject . In Sound Off , we ask ISPA members from differing backgrounds , countries and companies the same question and see how their answers compare .
SOUND OFF

DO YOU EVER WONDER how your peers would handle a situation ? Maybe you ’ re curious what other leaders in the spa industry have to say on a certain subject . In Sound Off , we ask ISPA members from differing backgrounds , countries and companies the same question and see how their answers compare .

Now that many spas are reopened and have more of a sample size as to demand for particular treatments , what has been most popular and why ?
KATHY RIVARD The Wellhous at
Blackberry Farm
Spa Director
NAOMI GONZALEZ- LONGSTAFF
NAOMI Polish
Founder
PAMELA MAES
Mirbeau Inn and Spa
Spa Director
SUZY BORDEAUX JOHLFS
Silverado Resort & Spa
Spa Director
“ We have had a large
“ Pedicures ! Zero face-to-
“ Our classic Swedish
“ Our personalized Silverado
demand for traditional
face contact ! The ultimate
signature massage remains
Massage has been the most
massage as guests seem to
little luxury treat for guests ,
the most booked , which
popular service as we focus
be stressed more than
where they feel safe and
was the same as prior to
on immune boosting
usual . As well , facials due to
pampered at the same
COVID-19 . Guests are still
benefits and CBD upgrades .
mask wearing have seen a
time .”
seeking a stress reliever ,
Guests are looking for
huge increase .”
now more than ever . Other
ways to strengthen the
services trends that we no-
immune system , pain relief
ticed : more longer treat-
and relaxation . As a spa
ments being booked over
community we are now
our traditional 50-minute
even more important as a
service and our longer
provider of services for
couples treatment has also
everyone ’ s health and
picked up in demand .”
wellness .” n
JANUARY / FEBRUARY 2021 PULSE 51