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Lynne Walker McNees
I LOVE TO COOK —or some may refer to it as “concocting” my own
cuisine! Truth be told, I’m not one for following recipes, but I may start with
one as a data point. My favorite thing is to create a dish from things in the
pantry and follow my gut to pull the ingredients together, experimenting as
I go along. Things usually turn out surprisingly well!
In 2020, we will make important decisions that impact ourselves and
those around us. Some may be bigger than others, but they all matter. So,
how do you make decisions? There two schools of thought: we either rely
on data (research) or we rely on our gut (instincts).
My tendency is to rely on my instincts—what does my gut say? But I
also try to surround myself with more data-
driven people who can lay out facts to support
their decision. One is not right while the other
is wrong—just different. It’s important to
understand how to employ both schools of
thought, and it’s important to have people
around you who can make you think about
both. That said, I think most folks, like myself,
pull from facts and then go with their guts.
One of the best parts about being an ISPA
member is the access to an incredible library of
quality research. From monthly Snapshot
Surveys to our annual Industry Study, we have a
wealth of data needed to make swift decisions.
There are many important decisions our
volunteer board members make each year and as
they do, we provide them with the data and
Considering my preference for
going off-book in the kitchen,
it's only fitting that my copy of
The Joy of Cooking was seared
to a crisp when I accidentally
left it on a burner!
member feedback they need to make good gut decisions for our spa
community.
As for my cooking, the good news is my cute husband will happily eat
anything. The bad news is that if he loves it, chances are I will never be
able to make it again since I didn’t follow a recipe!
—LYNNE McNEES, ISPA PRESIDENT
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JANUARY/FEBRUARY 2020