Pulse January / February 2020 | Page 61

IT’S NEVER TOO EARLY: Revenue-Boosters for Next Winter “Make-Up and Martini Night. We are bringing in a make-up line so there will be fun demos in the spa weekly.” “Festival of Christmas, December 20-31. Kids will be treated to fun, festive activities like decorating stockings…The grownups also get to have their own fun with mixology classes, beer tasting and cooking demos.” “We have extended our holiday open house from one night to four, Thursday through Sunday.” “In December, we will be offering scrub bars outside of the spa, CBD enhancement on services and new products.” Data Dive Resource Partner Roundup THIS MONTH’S FEATURED STAT: “Summertime, and the hiring is easy” might have been the motto of ISPA’s resource partner members in Q3 2019: from July to September, nearly 40 percent of of spa respondents agreed that recruiting qualified service providers is “extremely difficult.” Only 2 percent disagreed. HAVE A GREAT STRATEGY FOR FINDING TOP TALENT? Email [email protected] with your best tip! FEATURED IN PULSE Want to see your spa featured in Member Perspectives or Sound Off? Answer the Pulse add-on questions at the end of the monthly Snapshot Survey. This month’s Pulse featured the following spas from the August 2019 Survey: “Nearly half of resource partner respondents saw workforce growth.” Snapshot Survey resource partner respondents added 40% new positions. Added new positions Filled vacant positions Another 3 percent filled vacant positions, meaning that nearly half of resource 3% partner respondents saw workforce growth. Acqualina Resort and Spa Altitude Spa JA Marriott Cancun Resort and Spa La Rive Spa at Northern Quest Resort & Casino Milk + Honey Spa St. Julien Resort & Spa Tallgrass Spa & Salon JANUARY/FEBRUARY ■ PULSE 2020 59