Pulse January / February 2020 | Page 51

DIVE DEEPER WITH MICHAEL TOMPKINS A s a partner with Hutchinson Consulting, Michael Tompkins has data on, insights into or advice for every aspect of a spa’s human resource practice. With this month’s “Talent Topics” article focusing on job interviews, Pulse asked Tompkins to highlight two ways to stand out as an interviewee, plus his favorite interview question to ask job candidates. FOR THE CANDIDATE: “The best way to highlight your talents in an interview is to emphasize what you’ve learned in each of your career roles.” “Be consistent with your personal brand. Your resume should match all online profiles exactly. Employers use everything on the internet when vetting potential candidates.” FOR THE INTERVIEWER: “To see if a candidate can follow a process and to assess their level of detail, ask the person to share with you the process by which they would make a peanut M&M.”