Pulse January / February 2019 - Page 19

60 percent of spas said they would be adding or creating new treatment offerings 54 percent of respondents say they intend to introduce new employee training opportunities 45 percent said they would be introducing new product lines 28 percent said they planned the creation of a new spa menu A lack of qualified, experienced talent was the single most important issue, cited in some form or another by 40 percent of respondents January/February 2019 ■ PULSE 17