Pulse January / February 2018 - Page 25

willow Stream has an extensive training program that is meant to both hone the therapists' skills and keep them engaged. “The eclectic mix of the staff, which is made up of about half bermudian and half rest of the world, makes our spa stand out. This makes for a diverse and cosmopolitan experience, and a large skill set.” — jane turner, SPA DIREcToR, WILLoW STREAM SPA AT THE FAIRMonT SoUTHAMPTon our guests are individuals and that their passions are different; therefore, it is vital that we consider diversity in our teams.” attracting a diverse group of employees “The eclectic mix of the staff, which is made up of about half Bermudian and half rest of the world, makes our spa stand out,” notes Turner. “This makes for a diverse and cosmopolitan experience, and a large skill set. Plus, who wouldn’t want the opportunity to work in a place as beautiful as Bermuda?” But there are many beautiful island locations around the world that house incredible spas. What is it that attracts the right employees with diverse backgrounds and skillsets to Willow Stream? “Specifically relating to working conditions, our corporate well-being team has spent many years ensuring our standards are exceptional,” concludes Turner. “The current team has worked tirelessly to see this philosophy living and breathing within our teams. Candidates come to us because of our reputation within the industry and for the development we can offer them.” Willow Stream Spa offers product house training from all their suppliers and an extensive training calendar within the department, as well as a wide January/February 2018 ■ PULSE 23