Willow Stream Spa at the Fairmont Southampton Diversity and Inclusion for Both Members and Guests
member PerSPectiveS b y a S H l e y a lt
Willow Stream Spa at the Fairmont Southampton Diversity and Inclusion for Both Members and Guests
Diversity in the spa environment is important ; you want guests to feel comfortable no matter their sex , age , race or language . When just the simple act of finding enough qualified employees to fill your team is such a huge obstacle in today ’ s spa climate , how do you take care to ensure your spa ’ s diversity needs are also met ?
At Willow Stream Spa at the Fairmont Southampton in Bermuda , diversity has become somewhat of a calling card . Jane Turner , spa director at Willow Stream Spa touts the island ’ s popularity and location , as well as the spa ’ s large volume of local guests for its ability to remain diverse . She also believes Willow Stream ’ s diversity is what makes the spa stand out .
“ We have local colleagues as well as team members from Jamaica , Canada , the U . S ., Thailand , the U . K ., Ireland and Serbia ,” notes Turner . “ Their team spirit and friendliness radiate upon our guests , who feel that no matter their background , when they are in the spa , they are among friends .”
Diversity is an important step to making Willow Stream the social , yet comfortable spa it strives to be . Turner also adds , “ AccorHotels appreciate that
in order to promote a relaxing atmosphere for all guests , willow Stream Spa takes care to hire a diverse mix of staff .
22 PULSE ■ January / February 2018
member PerSPectiveS
b y a S H l e y a lt
Willow Stream Spa at the Fairmont Southampton
Diversity and Inclusion for Both Members and Guests
iversity in the spa
environment is
important; you want
guests to feel
comfortable no matter
their sex, age, race or language. When
just the simple act of finding enough
qualified employees to fill your team is
such a huge obstacle in today’s spa
climate, how do you take care to ensure
your spa’s diversity needs are also met?
D
At Willow Stream Spa at the Fairmont
Southampton in Bermuda, diversity has
become somewhat of a calling card. Jane
Turner, spa director at Willow Stream Spa
touts the island’s popularity and location,
as well as the spa’s large volume of local
guests for its ability to remain diverse.
She also believes Willow Stream’s
diversity is what makes the spa stand
out.
“We have local colleagues as well as
team members from Jamaica, Canada, the
U.S., Thailand, the U.K., Ireland and
Serbia,” notes Turner. “Their team spirit
and friendliness radiate upon our guests,
who feel that no matter their background,
when they are in the spa, they are among
friends.”
Diversity is an important step to
making Willow Stream the social, yet
comfortable spa it strives to be. Turner
also adds, “AccorHotels apprecia є�ѡ��)����ɑ�ȁѼ��ɽ��є���ɕ�����ѵ�����ɔ���ȁ�����Օ��̰�ݥ���܁M�ɕ���M���х��́��ɔ�Ѽ���ɔ�����ٕ�͔���������х���(��)AU1M+�Z�))��Յ�����Յ������