Willow Stream Spa at the Fairmont Southampton Diversity and Inclusion for Both Members and Guests
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Willow Stream Spa at the Fairmont Southampton Diversity and Inclusion for Both Members and Guests
Diversity in the spa environment is important ; you want guests to feel comfortable no matter their sex , age , race or language . When just the simple act of finding enough qualified employees to fill your team is such a huge obstacle in today ’ s spa climate , how do you take care to ensure your spa ’ s diversity needs are also met ?
At Willow Stream Spa at the Fairmont Southampton in Bermuda , diversity has become somewhat of a calling card . Jane Turner , spa director at Willow Stream Spa touts the island ’ s popularity and location , as well as the spa ’ s large volume of local guests for its ability to remain diverse . She also believes Willow Stream ’ s diversity is what makes the spa stand out .
“ We have local colleagues as well as team members from Jamaica , Canada , the U . S ., Thailand , the U . K ., Ireland and Serbia ,” notes Turner . “ Their team spirit and friendliness radiate upon our guests , who feel that no matter their background , when they are in the spa , they are among friends .”
Diversity is an important step to making Willow Stream the social , yet comfortable spa it strives to be . Turner also adds , “ AccorHotels appreciate that
in order to promote a relaxing atmosphere for all guests , willow Stream Spa takes care to hire a diverse mix of staff .
22 PULSE ■ January / February 2018