Pulse August 2019 | Page 52

the blue mercury location in santa monica, california. doing right, as well as how you can apply that to your space. First, there is a layered look to this space. small by retail standards. They are and the type of shelving used. If your merchandised to be open and inviting spa offers several different brands of with areas to play, samples to try and products in its retail space, note how products to be demonstrated. Second, as soon as you walk into Finally, the outer walls of the this shelf is dedicated to just one brand. Mixing brands on the same the space you are greeted with ‘island space are merchandised, but not displays’ of impulse items. These floor-to-ceiling. There is room for The entire store should be shelf can be confusing to customers. might be everyday necessities or storage on the bottom and white detailed, checked and organized indulgences. You might notice that space on top, which helps emphasize every day. That means the each SKU is three to six deep. the open look created by the counter- merchandise on display needs to look Nothing is more off-putting than to height tables. And while it’s good to like it did the very first time you put it see only one or two units on the shelf have deep stocks of products on the on display. If you have make-up areas for sale. Have you ever bought the shelves, it’s important to preserve and testers that look used and messy, last chicken breast that is sitting in white space to avoid a cluttered or or mirrors and counters that are dirty, the slot at your local grocer? I never overstuffed feeling. you are sending the wrong message to your customer. have. Visit the produce section of any Whole Foods, who merchandise very well, and you’ll notice that their bins 3. Kp  Organized of fruits and vegetables are always When possible there should always 4. Se Different Products Differently full, never empty. They do this be ‘testers” available for your because full bins and deeply stocked customers to try. Note that in the It sounds simple, but the best way to products are a subconscious signal to picture on the opposite page, these sell a product depends on what type buy. No one wants to buy the last of products are merchandised three to of product it is and where in the store anything, unless it’s a collectable. six deep on every SKU, and the you’re trying to sell it. Third, the tables in the middle of the store are all counter-high so you can see over and around the entire testers are placed in front. Ideally, I would like to see a little Around the register, it’s a good idea to have impulse items that are more breathing room between each on-trend in that area. However, be store. This is especially important in product, but this can be difficult smart about what types of products spa retail, where the spaces are often depending on the size of your space you place there. It does not make any 50 PULSE ■ aUgUSt 2019