“I want to lead this
industry so that it—as a
unified whole—can
achieve a new level of
wellness and innovation
that can be shared with
the word.”
The scholarship is named in honor of
Mary Tabacchi, Ph.D., RD, whose
storied career in spa led her to
become a pioneer in spa education at
Cornell’s renowned School of Hotel
Administration. Dr. Tabacchi has
served as a personal mentor to
several of the Scholarship winners
over the past several years, including
— Quincy reynolds, 2019
last year’s winner, Christine Mbaye
Muchemu.
mentorship from Dr. Tabacchi and
With the 2019 Scholarship winner
Andrea Foster, senior vice president of
having recently been announced, it’s
a great time to get to know both the development for Marcus Hotels &
newest winner, as well as previous Resorts. Says Reynolds, “It is so
inspiring to be able to meet these
Scholarship recipients who have
entered into the ISPA family. Quincy reynolds women who lead our industry from all
whole—can achieve a new level of sides. If I can emulate their desire to
Winner of the 2019 isPa
foundation mary
tabacchi scholarship: wellness and innovation that can be drive forward and give back, then I will
shared with the word. This scholarship be ready to lead myself.”
Quincy reynolds
Quincy Reynolds, originally from
Ithaca, New York, is currently a senior
at the University of Houston’s Conrad
N. Hilton College of Hotel and
Restaurant Management. When she’s
not at school, Reynolds enjoys
carpentry and martial arts, both of
which help her maintain mental focus.
The calling card of the spa
industry—its compassion and warmth
towards others—is what draws
Reynolds to a career in spa. “I want to
make people happy for the simple
reason that a universal wellness
should and can be appreciated by all—
is the cornerstone in that aim.”
Reynolds marries this empathic
approach to hospitality with her
Reynolds will attend the 2019 ISPA
Conference & Expo next month, where
she will be honored onstage during a
natural inclination towards data General Session. Don’t be afraid to say
analytics. She hopes to apply the same ‘hello’ to her after the event: “I am
analytic rigor that has transformed excited to meet so many leaders of the
other industries to spa. Her ideal industry,” says Reynolds, adding that
career path would see her as the CFO “networking is the hidden backbone of
of a large hospitality corporation, the spa and wellness industry.
which would afford her the greatest “I am currently looking for a
ability to affect the “emotional and position in revenue management
intellectual output of the industry in and foresee that I will be leading
order to benefit the guest.” As a that department within a decade of
natural extension of this goal, graduation. Another decade later,
Reynolds hopes to pursue a Ph.D. and I will be using my career experience
educate the next generation of hospi- to teach the next leaders of the
tality leaders. industry. My hope is that I can create
As part of her Scholarship package,
Reynolds will receive one-on-one
a legacy that denotes a scholarship of
my own one day.”
myself included,” says Reynolds,
adding that “this is the industry
wherein happiness will always be the
most valuable byproduct.”
As spa grows larger and larger in
Q UICK Q UEStIONS
l
l
the public consciousness, Reynolds’
goals align with spa’s increasingly
global ambitions. “I want to lead this
l
l
Favorite spa treatment: “hot stone massage.”
Dream vacation destination: “isle of
skye, scotland.”
Favorite food: “sushi.”
Personal motto: “finish strong.”
industry so that it—as a unified
aUgUSt
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