Pulse August 2018 | Page 62

5. Mix it up. How do you keep your followers interested? 6. #Hashtags. End your post with a few hashtags. By posting different types of content. Try adding video to your feed. Brightcove’s social media study found that social video generates 1,200 percent more shares than text and images combined. Also, Facebook currently gives videos priority over photos, so they will be seen by more people. Keep your content fresh by including a variety of photos and videos. Track which posts receive the most engagement to see what your customers respond to the most. Using popular hashtags will help make your content more searchable. Customers use hashtags to search for services or places that most interest them. Hashtags that are successful include treatment types like #facial or #massage, cities where you are located, and days of the week like #wellnesswednesday or #feelgoodfriday. 60 PULSE ■ August 2018 “one of the easiest ways to increase your social media presence is by utilizing partnerships.” share reviews. Facebook has a rating system that allows customers to share their experiences. People trust online reviews. It’s as if a friend has given them a personal referral. This is a powerful way to attract new business. Also, many email software programs can integrate with your Facebook page making it easy for customers to become reviewers. With those two quick additions, your review numbers will skyrocket and so will the trust in your brand. 7.