Pulse August 2018 | Page 42

solviNg iNdustry ProBleMs By JaMisoN stoike How gdPr Will affect your Marketing if you’ve BeeN oN tHe iNterNet anytime since late May, it’s safe to assume that you’ve seen a flurry of websites prompting you to opt-in to emails, consent to cookies or verify that you’ve read their data or privacy policy. This isn’t because of the recent Facebook data issues, although they are somewhat related. Instead, this is an effect of the General Data Protection Regulation, otherwise known as GDPR. GDPR was enacted by the European Union on May 25, 2018; it’s a legislation that governs what kinds of data companies can collect on users and customers; for what reasons they collect 40 PULSE ■ August 2018 that data; and ultimately, how they use, store and access that data. In a nutshell, it forces companies to be stricter and more careful with user data than they’ve ever been. Needless to say, this means that your company’s marketing efforts, from email newsletters to digital ads, may need to change. Thankfully, making those changes may be easier than you think, and GDPR should actually help your marketing efforts instead of hurting them. But before we cover that, let’s dive a bit deeper: first into who it affects, then how it relates to your marketing. euroPeaN regulatioN, gloBal iMPaCt Although the General Data Protection Regulation was passed in the EU, it does not affect only European companies. GDPR protects “data subjects” in the European Union, and therefore impacts any company who does business or interacts with European customers. If you have a European presence or supply products to European spas, you’ll be impacted by GDPR. Even if none of the above describes your business, GDPR may still affect you. If a European customer books a spa service or is on your mailing list, they’re