Pulse April 2020 | Page 79

DATA DIVE THIS MONTH’S FEATURED STAT: 46 percent of spa respondents have a talent strategy for 2020. 42 percent do not, and 12 percent simply don’t know. RESOURCE PARTNER ROUNDUP H iring talented employees and keeping them for the long-haul isn’t just an issue among spas—it can be an issue for resource partners, too. 47 per- cent of resource partner respondents indicated that they have a talent strategy for 2020. And with 64 percent of re- source partners reporting year-over-year growth in new ac- counts compared to Q4 2018, they’ll likely need a sound DO YOU HAVE A TALENT STRATEGY? talent strategy to hire the employees they now need. Here are a few resources that vendors reported using to find talent: l “We use hospitality-oriented recruiting sites to recruit 46% for our tech company. [It’s] easier to teach our tech [to hospitality professionals] than to teach hospitality 42% to techs.” l “ISPA Job Bank.” l “LinkedIn and Zip Recruiter.” l “We try to hire new employees through referrals whenever possible.” 12% YES NO DON’T KNOW FEATURED IN PULSE Want to see your spa featured in Member Perspectives or Sound Off? Answer any Pulse add-on questions at the end of the monthly Snapshot Survey and a member of the ISPA team may reach out to you about participating in an upcoming story. MARCH 2020 HOME n PULSE.EXP ERIENCEISP A.COM HOME APRIL 2020 ■ PULSE 63