Pulse April 2020 | Page 77

SOUND OFF DO YOU EVER WONDER how your THIS MONTH’S QUESTION: peers would handle a situation? Maybe you’re cu- rious what other leaders in the spa industry have to say on a certain subject. In Sound Off, we ask ISPA members from differing backgrounds, countries and companies the same question and see how their answers compare. “What has been your most successful partnership or collaboration with another business?” GLENNY LEGENDRE SHILPA SANKARAN NANCY THIELMAN CATHERINE WARREN Executive VP Sales & Marketing LaFlore Probiotic Skincare Owner Kosa Spa Manager Koquina Sand Spa at Esplanade at Lakewood Ranch Vice President, Training WTS International “In 2019 we collaborated with a few of our fellow ISPA resource partners for social media giveaways, GWPs and to send as holiday gifts to our spa and retail partners. The social media giveaways were particularly effective, but all of these resulted in increased engagement, brand awareness and followers for both brands.” “Working with our organic, “We find that partnering “I regularly appear on the Ayurvedic skincare partner, Ajara. They are a Wisconsin, woman-owned business focused on Ayurveda that aligns with our values of sustainability and social responsibility. Together, we have devel- oped products for Kosa and have learned so much from their Ayurvedic expertise.” with local physician offices has proved effective in brand recognition.” NBC morning program in Palm Beach to do spa product round-ups and promote special wellness events, and I adore working with their producer. We collaborated with the Morikami Japanese museum and Redflower at Eau Spa for some beautiful events, specials and treatments.” APRIL 2020 n ■ PULSE 61