APRIL
VOLUME 30
n
ISSUE 3
30 YEARS
STRONG
40
A CRASH COURSE
IN LINEN
MANAGEMENT
Diversity and Inclusion
is Good for Business
The Spa Industry is Booming
BY ELYSE ROSENBLUM
46
Luxury Gets Personal
BY JEREMY MCCARTHY
BY
JAMISON
STOIKE
AND
ELLA KENT
34
56
Join the ISPA
Board of Directors
BY SAMANTHA SMITH
P U L S E . E X P E R I E N C E I S PA .C O M
6
PULSE
■
APRIL 2020